All remaining queued documents have now been processed. We apologize for the disruption and any inconvenience caused.
Posted Oct 01, 2026 - 15:12 UTC
Monitoring
Additional capacity has been deployed, and new documents are now processing normally. Documents that may have remained queued during the outage are being processed.
Posted Oct 01, 2026 - 12:26 UTC
Update
Changes are being deployed to bring alternative resources and processing paths into use. Newly submitted documents should start processing normally shortly.
Posted Oct 01, 2026 - 10:56 UTC
Identified
Due to an ongoing outage at our cloud services provider, some accounts may experience delays in document processing. While the provider is actively working to resolve the issue, we are moving affected accounts to alternative systems.